Shipping Information

All orders are shipped from CONCEPT STORE RIGA boutique located in Riga, Latvia. Shipping Costs are Non-Refundable.

Please allow 24-48 hours for order processing excluding weekends and major holidays.

• Deliveries within European Union are made by DHL
• Deliveries in Latvia are made with Domestic Courier service

Rates for EU:

Once your order has been placed, you will be sent an order confirmation email. You will then receive a shipping confirmation email that includes your tracking number. You will then be able to track your parcel from dispatch through to delivery.

Mistakes happen. If you want to make a change to your order such as the shipping method or the product size, please contact us at eshop@conceptstoreriga.com or by phone at our Customer Support number (+371)29210515, and we will do our best to help you with your request. Please note that as we aim to ship your order as soon as possible, we might not be able to make the requested change.

The Buyer must examine all goods at the time of delivery and ensure that any damage or shortages are recorded in writing on the carrier's delivery note. Claims must then be made by telephone by calling our Customer Support number (+371)29210515 or email at eshop@conceptstoreriga.com within 72 hours.

If you would like to place an order and we are not shipping to your country, please email us at eshop@conceptstoreriga.com.

Thank you! 

CSR team